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Warranty Information 

At AlhazemTech Company, we are committed to providing high-quality products backed by reliable warranty support. This policy outlines the warranty terms for products purchased through our website or store. 

✽  Last updated: 04/02/2026

1. Warranty Coverage   

Most products sold by AlhazemTech Company are covered by manufacturer warranty unless stated otherwise on the product page or invoice.

Warranty coverage typically includes:
- Manufacturing defects
- Hardware malfunctions under normal use
- Faults not caused by misuse or physical damage

  • 2. Warranty Period   

    Warranty duration varies depending on the product and brand. The warranty period will be clearly stated on:
    - Product page
    - Purchase invoice
    - Manufacturer documentation Warranty begins from the date of purchase. 

  • 3. Warranty Exclusions   

    Warranty does not cover: 
    - Physical damage, accidents, or drops
    - Liquid damage or exposure to moisture
    - Electrical damage caused by power surges or improper voltage
    - Unauthorized repair or modification
    - Damage caused by misuse or improper installation
    - Normal wear and tear
    - Missing accessories or packaging 

  •  4. Warranty Claim Process  

     To request warranty service:
    - Contact our support team
    - Provide purchase invoice and product details
    - Describe the issue clearly
    - Our team will guide you through inspection or service procedures
    Products may need to be sent to authorized service centers for evaluation.

  •  5. Repair or Replacement  

    Products will be repaired or replaced according to manufacturer policy.
    Replacement is subject to availability.
    If repair or replacement is not possible, alternative solutions may be provided.

  • 6. Warranty Service Time  

    Service time depends on:
    - Product type
    - Availability of spare parts
    - Manufacturer or service center procedures
    Estimated service time will be communicated after inspection.

  • 7. Customer Responsibilities  

    Customers must:
    - Keep the purchase invoice as proof of warranty
    - Use products according to manufacturer instructions
    - Package products safely when sending for warranty service

  • 8. Software & Accessories  

    Software, licenses, and consumables are generally not covered under warranty unless defective upon delivery.
    Accessories may carry limited warranty depending on the manufacturer.

  • 9. Limitation of Liability  

    AlhazemTech Company is not responsible for:
    - Data loss stored on devices
    - Business or financial losses caused by product failure
    Customers are advised to back up data before submitting products for service.

  • 0. Contact Us  

    For warranty support, please contact:
    Email: contact@alhazemtech.com
    Phone: +2010-9943-4995
    Website: https://alhazemtech.com